This is the final part of my eBay tutorial. This part is about what to do once an item sells and it is shipped.
It's important to be professional, but personable with customers. Answer any questions you get on an item. I've had a few problems with customers before, but most get solved if I communicate with the customer right away and try to fix whatever problem they are having.
Feedback is important on eBay. It lets buyers see that you are honest and selling items well. When leaving feedback for buyers, think if they paid in a timely manner and how they handled any problems that occurred. If a buyer doesn't leave feedback, leave feedback for them first and then ask if they can leave feedback for you.
Here are some more tips for selling on eBay:
- Your Dashboard is where everything is kept track of. You can view items that have sold, see improvement recommendations, leave feedback, see your purchase history and much more. Look on the "Alerts > To Dos" on your main Dashboard page.
- If you ever have a problem with buying or selling on eBay, you might have a case opened. If this happens, try to resolve it right away. eBay could decide to kick you out if you have too many problems, but usually they will just send you a warning first and limit your selling abilities.
- You can download a spreadsheet of your eBay data under Account > View all selling activity > Download. You can also download a spreadsheet of PayPal data on the PayPal website under "History".
- eBay has a ton of resources for learning more about eBay and for selling better. Check out the Guides where people can write guides for buying and selling on eBay. If there are specific items you are selling, search for those items in the Guides to get tips for your market. You can also write your own guides. Check out the Selling Resources page for tips from eBay. The help section also has a lot of information.
- There is an Applications section on eBay where you can find applications that do various things for free or for a price. eBay offers a free program called Turbo Lister that allows you to list multiple items and upload in bulk. It only works for Windows though. Use Outright to keep track of your finances.
- Don't forget you can buy on eBay too and get great deals. If you collect something, eBay is a great place to look. Buying items will also help your feedback. You can add items to your "Watch List" or "Wish List" if you're not sure if you want something yet. If you buy something in an auction, wait until the last few minutes to place a bid. You can also save your favorite sellers and searches.
Do you sell on eBay?
- There is an Applications section on eBay where you can find applications that do various things for free or for a price. eBay offers a free program called Turbo Lister that allows you to list multiple items and upload in bulk. It only works for Windows though. Use Outright to keep track of your finances.
- Don't forget you can buy on eBay too and get great deals. If you collect something, eBay is a great place to look. Buying items will also help your feedback. You can add items to your "Watch List" or "Wish List" if you're not sure if you want something yet. If you buy something in an auction, wait until the last few minutes to place a bid. You can also save your favorite sellers and searches.
- If you sell well on eBay, you could become a Top Rated Seller and get benefits like a 20% final value fee discount and improved search standings. You can also become a trading assistant where you help sell items for other people.
Do you sell on eBay?
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